Do you want to expand abroad, but do not know how to communicate with customers from all over the world? Whether you sell through marketplaces or a foreign e‑shop, you must provide both quality customer support and local return addresses.
Communication with customers on marketplaces has its specifics. They have different habits and customs that you have to accept as a seller. Did you know, for example, that you have to answer a question in French within 24 hours including weekends and holidays?